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Hypercontext Customer Success Team Meeting Template

The real team meeting agenda from Hypercontext's customer success team.

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Hypercontext Customer Success Team Meeting Template

About this template

This CS team meeting revolves around ensuring Hypercontext customers are thriving, informed and successful. ๐Ÿ™Œ

Updated Feb 9, 2022

Hypercontext Customer Success Team Meeting FAQs

How long should a hypercontext customer success team meeting be?

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You should initially set your hypercontext customer success team meetings for 60 minutes with your team. If you prepare and share an agenda in advance you're likely to get through more faster.

How often should you have hypercontext customer success team meetings?

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Most hypercontext customer success team meetings tend to occur weekly. As you go through a few iterations of them you may need to increase or decrease the frequency.

What should you discuss during a hypercontext customer success team meeting?

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4 great things to discuss in your Hypercontext Customer Success Team Meeting:

  • ๐Ÿ—ฃ Personal updates
  • ๐Ÿ“ฐ Tech news: Are there any updates we need to make to internal or external wikis? Bugs? Changes?
  • ๐Ÿ’ธ Are there any renewals or churns on the horizon that we can help each other with?
  • ๐Ÿฎ Slay the sacred cows: Are there any ineffective processes/procedures we need to challenge/change?

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