Technical Account Manager Goal Examples
Need inspiration setting Technical Account Manager goals? Check out the examples below to get started.See more Customer Success goals
Participate in successful customer Quarterly Business Reviews (QBRs)
Contribute to your assigned customers’ QBRs to support CSMs in driving expansion, customer satisfaction, and retention.
Close the feedback loop between customers and engineering
It’s important that we’re able to not only listen to the feedback we’ve received from customers, but also prioritize and action it as well. Being able to provide technical solutions before and after the point of sale will ensure that the customer reaches their outcomes and becomes an advocate.
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