Last Updated: October 12th 2018
To support delivery of our Services, SoapBox Innovations, Inc. may engage and use data processors with access to certain Customer Data (each, a “Subprocessor”). This page provides important information about the identity, location and role of each Subprocessor. Terms used on this page but not defined have the meaning set forth in the “Terms of Service”.
Third Parties
Hypercontext currently uses third party Subprocessors to provide infrastructure services, and to help us provide customer support and email notifications. Prior to engaging any third party Subprocessor, Hypercontext performs diligence to evaluate their privacy, security and confidentiality practices, and executes an agreement implementing its applicable obligations.
Infrastructure Subprocessors
Hypercontext may use the following Subprocessors to host Customer Data or provide other infrastructure that helps with delivery of our Services:
| Entity Name | Subprocessing Activities | Entity Country |
| VM Farms, Inc. | Cloud Service Provider | Canada |
| Amazon Web Services, Inc. | Cloud Service Provider | United States |
| Microsoft Azure | Cloud Service Provider | United States |
| Heroku, Inc. (a subsidiary of Salesforce.com, Inc.) | Cloud Service Provider | United States |
Other Subprocessors
Hypercontext may use the following Subprocessors to perform other Service functions:
| Entity Name | Subprocessing Activities | Entity Country |
| Intercom, Inc | Cloud-based Customer Service | United States / Ireland |
| Segment.io, Inc. | Cloud-based Metrics Service | United States |
| SendGrid, Inc. | Cloud-based Email Notification Service | United States |
| Stripe, Inc. | Cloud-based Payment Provider | United States |
| Mixpanel, Inc. | Cloud-based Metrics Service | United States |
| Fullstory, Inc. | Cloud-based Metrics Service | United States |
| Google, Inc. | Cloud-based Metrics Service | United States |
Updates
As our business grows and evolves, the Subprocessors we engage may also change, and if we do we will post any changes on this page.
Please check back frequently for updates.