Get an inside peak into what’s shipping in Hypercontext, feature updates, and bug fixes. Updates are presented by Product and Engineering. 🥳

    OCTOBER 2021

    A new Mac App you say? 👀

    October was a strong month for the product and engineering team. We’re well on our way to fixing all the small annoying things that are getting in your way as a customer.

    On top of that focus, after implementing some customer feedback, we’ve launched our Mac App on the App Store. This helper app is the perfect companion to the Hypercontext platform that will help you get to your Zoom meetings, Google Hangouts, and Microsoft Teams chats incredibly fast.

    “I’m late because I couldn’t find the conference link” won’t be a thing you’ll ever say again. 

    It’s available now to download!  Check it out and reach out with any feedback or requests!

    Notable updates:

    • The discussions starting page gets a much needed makeover 💅 (And you can now upload your own cover photo!)
    • Upload your own profile picture

    Other updates:

    • Improved UX for agenda items styling
    • Removed character limits when editing an item
    • Removed 24 hour meeting notification
    • Fixed Slack “any auth” login causing a looped login issue
    • Fixed a Stripe tax charging bug
    • Fixed edge cases with obscure video conference links
    • Fixed issues in Markdown causing links not to be clickable
    • Fixed past meetings not displaying for some users

    SEPTEMBER 2021

    Better hygiene for managing your meetings

    Over the next few months you’re not going to see a lot of brand new features coming into Hypercontext. We’ll be more focused on cleaning up how all of the feature functionality works together in harmony instead. That means a lot of UX fixes!

    One thing that’s central to our systems thinking and product design is that you get the most value out of Hypercontext when it helps you have highly organized and performant meetings. So, we’ve focused on cleaning up inefficiencies and idiosyncrasies across the whole product, especially ones that our customers have brought to our attention.

    If you have product feedback, please reach out and let us know.

    We’ve also spent part of the month focused on helping customers onboard into the product, connect a calendar, add a few items and socialize the agenda, all as quickly and effortlessly as possible. I’m pretty happy with the latest version of this onboarding process and based on our metrics, our customers are too!

    One of the more friction-heavy parts of our app is the finish meeting flow.  It’s complicated because a lot of our magic happens when you press the “Finish Meeting” button. It can seem daunting and scary, but it really shouldn’t be. So we’ve launched an experiment to help auto finish your meetings, so you don’t have to press it at all.

    All in all, a good month for the product and engineering teams (and our customers!). 🥳

    Notable updates 🙌

    • Introducing… Autopilot! ✈️
    • Organize your meetings with new workspace sections (plus drag and drop functionality!)
    • A fancy new Mac App 👀

    Other updates:

    • Added a follow up email to nudge meeting attendees to open the agenda
    • Added an email to let managers know if their direct reports haven’t opened the meeting agenda invite 
    • Enhancements to our guest user experience (in beta):
      • Indication of guest user in invite modal
      • Indication of guest user in settings page
    • Various Metrics updates
    • UI fixes for “Sections”
    • Fix for Conference links from Zoom and WebEx
    • Added Magic link authentication to the Change URL email

    AUGUST 2021

    YC Demo Day on the horizon!

    August was a pretty big month for us at Hypercontext. Although we didn’t get as much out to customers as we’d have liked, we did a lot of behind the scenes testing and experimenting with some new features and making a lot of backend infrastructure improvements.

    We continue to spend an above average amount of time on technical debt, including server upgrades, getting our core frameworks onto the latest LTS versions and fixing up our own backend tooling. It’s a hard balancing act to prioritize features versus technical debt. We felt it was important to tackle some of our core technical challenges as we were making significant changes to our core feature sets.

    We’ve moved our entire development team over to using dockerized containers that are more like our production environment configurations and take us one step closer to running Infrastructure as Code (IaC). We’re likely to move our production infrastructure to IaC in Q4 of 2021 or early 2022.

    The YC S21 demo day kicks off early September, so the team has been working full tilt to put the final polish on the launch features, making sure all the systems are operating at peak performance and ensuring our marketing page loads incredibly fast.

    Notable updates

    • Added the ability to customize a workspace from a calendar event before sharing it with meeting attendees
    • Full Emoji 14.0 support from all workspace pickers (that includes one-on-ones, team meetings and discussions)
    • Added a finish meeting reminder to prompt you within 5 minutes before your meeting ends to close out completed items and end the meeting. It can be snoozed if it pops up too early.
    • Revamped our meetings notes emails with a fresh new design that uses less HTML to fit more content into your email before your email client cuts off the list
    • Launched a brand new marketing website that looks beautiful and provides the team with lots of design customizability so they can focus on producing our top-quality content!

    Behind the scene improvements

    • Moved the majority of our CI tooling over to CircleCI from Travis-CI (cheaper plans and faster build times)
    • Created a staging environment that is 1:1 mirrored with production in terms of configuration (minus the data)
    • Added clearer focus to adding content in onboarding by removing search and upgrade actions
    • Added onboarding steppers to better direct users into ding the proper user behaviour
    • Changed rating of our Giphy integration to PG
    • Language changes to our payment upgrade modal for clearer differentiating between monthly and annual payment plans
    • Language changes on Item detail “Show Completed” to “Show completed next steps”
    • When a member has no workspaces, added a prompt to create a workspace as the main 
    • Added core logic for a new slack app experience
    • Built out core functionality of mac desktop app
    • Made various upgrades to a lot of underlying third-party components
    • Upgraded our backend framework to the latest version
    • Trialled an auto-finish meeting flow which we’ll launch as an Opt-in feature in September

    September is already looking like a pretty strong month from the Product and Engineering team, so I look forward to giving you next month’s changelog!

    Take care and wish us luck at YC S21 Demo Day!

    – G

    JULY 2021

    Shaking things up

    A lot has happened over the past month as we shake things up at Hypercontext. We’re 6 weeks into a process change experiment where we’ve moved from working in bi-weekly sprints to working in weekly cycles.

    We fully moved off JIRA (our product management tool that I’ve used to manage our product/engineering pipelines for 10 years) and onto Linear.  The reason for the shift from JIRA to Linear was to ensure we only use products that reflect the quality, efficient, and purpose-built nature that we’re striving for with Hypercontext.  

    With this switch in tools, we’ve seen a pretty decent pace change in engineering output and Product now has double the amount of input it can have on the engineering direction to ensure we’re building a product that customers want to use.  These are great things to see as a product and engineering leader.

    Fixes and Improvements worth a look

    • Improved UX for the header navigation of your workspaces
    • Added a workspace creation page to help you customize your workspace before you create it.
    • Added a calendar based navigation for your Hypercontext workspaces, so you can quickly pop into your next meeting in your day.
    • Added a calendar sidebar date picker, so you can easily go to meeting events in the future.
    • Improved our item sorting on the agenda
    • Improved keyboard shortcuts
    • Added ability to create next steps for items right from the workspace agenda view:
    • Removed the 30 next step limit:
    • Changed our default UX for handling text inputs for summaries and descriptions. ENTER (or RETURN on Mac) can be used to create new line breaks in the text. Move the cursor off focus to save the text:

    Behind the scenes

    We’ve made significant infrastructure changes to the platform to increase it’s availability as we expand globally.

    • Moved our backup processes to use a non-locking approach. This will stop our Australian and New Zealand friends from seeing system lock errors at non-opportune times.
    • Increased data redundancy with a new DB design. It’s faster, stronger… just better all around.
    • Fully implemented our DNS tooling for better site protection and availability.
    • Made various performance improvements and platform upgrades to keep our system secure and performant.
    • Various quality of life improvements. Pushing a few pixels around to make things better.
    • Added serious improvements to our developer tooling, increasing our engineering happiness10x.

    Looking forward.

    Over the next 30 days, you’ll start to see some of the larger feature work we’ve been primarily focused on this quarter start to roll out.  

    Here’s what we anticipate shipping:

    • Log into Hypercontext using any of our authentication methods, not just the one you signed up with
    • Improvements to our large group discussions feature sets
    • A lot of improvements to onboarding and the invitee experience.
    • A trial run of our guest users
    • Beta launches of a brand new Slack App and Desktop App (for Mac)

    If you want to join our beta program and try out the new features, reach out.